Tangoe Research Reveals that Inadequate Resources, Security Risks,
and Budgets Are Among the Top Challenges
ORANGE, Conn.--(BUSINESS WIRE)--
Tangoe, Inc. (NASDAQ:TNGO), a leading global provider of Mobility, IT
and Telecom Expense Management (TEM) software and services, today
released results of a survey that reveals IT staff are pressured by the
growing challenges of enterprise mobility and are looking for more
resources and solutions to help them. With the headline-grabbing data
and security scares, it's no wonder that security is keeping IT managers
awake at night with 65 percent acknowledging that it remains the most
challenging aspect of their jobs with respect to their management of
mobile needs, and 55 percent seeing security as the biggest mobile
challenge facing their organizations in the future.
Tangoe commissioned the survey by ORC International of 100 IT managers
across a variety of enterprise businesses. Nearly all are responsible
for ensuring security of mobile data (85%), while three-quarters (73%)
oversee and manage mobile devices in their organizations.
"Our research sheds an important light on the pressure that internal IT
staffs face with the growing complexity of managing an ever-expanding
remote and diverse work space. Internet of Things (IoT) and BYOD (bring
your own device) are driving IT decision makers to look for solutions to
handle their organizations' mobile needs, especially when it comes to
security and managing different platforms," said Jim Foy, CEO, Tangoe.
"Our hope is that this data will serve as a catalyst for increased
attention by leadership teams to understand how crucial and strategic
mobility planning and management can be to their organizations."
More than half of those surveyed who oversee and manage mobile devices
as part of their job responsibilities said they do their jobs completely
by themselves. Very few use third-party Enterprise Mobility Management
(EMM) or Managed Mobility Solutions (MMS) vendors, although many said
they hope to within the next two years.
The key findings of the survey included:
IT managers feel that security (55%) is the biggest mobile challenge
facing their organizations in the future, followed by expense/costs
(43%) and managing multiple devices and platforms (42%).
IT managers feel that security (65%) is most challenging with respect
to their management of mobile needs, followed by managing all platform
and device options (56%) and budgeting/financial (42%).
A quarter of IT managers (26%) say their organizations' mobile
policies need to be updated, are obsolete, or do not exist. Another
24% indicate that their organizations' mobile policies are currently
under review. Very few (13%) said their organizations' policies are
state of the art.
On average, a quarter (26%) of IT budgets are allocated for mobile.
Four out of five IT managers (80%) said this percentage has increased
in the past year or so.
Nearly all (96%) plan to add new Mobile Management services within the
next 2 years, with 70% saying they will add such services in the next 12
months. When asked what the most important things an EMM or MMS vendor
could provide to improve their organizations were, three out of five
(59%) IT managers said device application and security management.
IT managers were also asked to pick which of the words or phrases could
be used to describe the mobile policies and management in their
organizations, to which nearly half (47%) said "constantly trying to
improve it," and 41% said "needs to be updated" as well as "moving in
the right direction."
Tangoe's research was designed to capture the changing nature of IT
management at a time of rapidly expanding mobile workforces connected
through multiple devices and increasingly at risk of security breaches.
Tangoe, Inc. (NASDAQ:TNGO) is a leading global provider of Mobility, IT,
and Telecom Expense Management (TEM) software and services to a wide
range of global enterprises and service providers. Tangoe helps
companies transform the management of IT assets, services, expenses, and
usage to create business value, increase efficiency, and deliver a
positive impact to the bottom line. Additional information about Tangoe
can be found at www.tangoe.com.
Tangoe is a registered trademark of Tangoe, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170309005223/en/
Wendy Schechter/Alissa Fajek, 212-255-0080
Source: Tangoe, Inc.
News Provided by Acquire Media